Manager-Facility Manager- Bay Area TBD

  • Job Tracking ID: 512257-571983
  • Job Location: Fremont-Pleasanton, CA
    Milpitas, CA
  • Job Level: Mid Career (2+ years)
  • Level of Education: High School/GED
  • Job Type: Full-Time/Regular
  • Date Updated: April 12, 2017
  • Years of Experience: 2 - 5 Years
  • Starting Date: May 2, 2017

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Job Description:

It is the responsibility of the Facility Manager to oversee the operations of a company Mini Storage location. Duties include, but are not limited to, renting units, preparing auction paperwork and various reports, setting sales and rental goals for the facility, training new employees, providing direction as requested to other facility employees, and all duties assigned to Storage Consultants.  Customer Service is key in this roll both internal and external.  Candidate needs to be creative, organized and personable.    

Experience and Skills:

  • Interact with existing and prospective tenants with enthusiasm and courtesy. Provide exceptional service to all individuals who call or visit the storage facility. Treat customers and co-workers with respect.
  • Show units to prospective tenants and help them determine which size unit they need to rent. Quote rents for units shown.
  • Rent storage units according to company policy.
  • Review all auction paperwork for accuracy and compliance with state law prior to advertising for auction and prior to auction. Make corrections/pull units from auction as necessary.
  • Prepare monthly Property Management report for Regional Manager by the fifth of the month.
  • Review bank deposits for accuracy.
  • Track contract and banking errors at the facility. Report errors to Regional Manager. Make recommendations on training to correct problems, if applicable.
  • Work with company auditor to correct contracting and banking errors discovered during monthly audits. Make recommendations on training to correct problems, if applicable.
  • Set sales/rental goals for the facility on a quarterly and annual basis. Track and report results to Regional Manager. Make recommendations to improve results.
  • Serve as a resource to other Facility Managers and Storage Consultants. Answer questions and provide training on operational issues as needed.
  • Compile monthly marketing surveys. Circulate to Marketing Manager and Regional Manager. Make recommendations to improve marketing efforts.
  • Do quarterly comps and provide rental rate recommendations to Regional Manager.
  • Attend at least one Chamber of Commerce function per quarter.
  • Create a facility marketing plan with assistance of Regional Manager and Marketing Manager.
  • Provide feedback to regional Manager on employee's performance.
  • Follow safety rules and regulations. Participate in all safety meetings and training sessions.
  • Do quarterly safety inspection for the facility and turn it in to the Safety Coordinator.
  • Make outside marketing calls as directed by the Marketing Manager or Regional Manager.
  • Train new employees as assigned.
  • Review all checklists for completion - daily, weekly, monthly, as required.
  • Perform other duties typically assigned to a Storage Consultant. Fill in other shifts when unplanned absences occur.
  • Other duties as assigned.

Special Equipment, Machines & Tools Used:

  • IBM-compatible PC and printer, postage meter, fax machine, desktop copier, cordless phone, credit card machine, and golf cart. Microsoft Office applications: Word, Excel, Outlook, Site Link software.